Compliance
Safeway Couriers will launch only after the company and applicable couriers have completed the required training, policies, procedures, and operational safeguards for the medical courier services being offered.
Our team is trained in the proper handling and protection of confidential patient and healthcare information. Safeway Couriers maintains privacy and security procedures designed to protect protected health information throughout the delivery process.
Applicable Safeway Couriers personnel complete Bloodborne Pathogens training and follow established exposure-control, PPE, handling, and incident-response procedures when transporting materials that may involve occupational exposure.
Applicable personnel are trained in transportation requirements relevant to regulated medical specimens and biological materials transported by Safeway Couriers.
Applicable couriers handling Biological Substance, Category B shipments are trained in applicable packaging, labeling, handling, and transportation requirements.
Safeway Couriers maintains documented pickup, transfer, transportation, and delivery procedures designed to maintain accountability from origin to destination.
Medical specimens are transported according to applicable handling instructions, delivery timelines, packaging requirements, and client-specific protocols.
All couriers are required to maintain the confidentiality of medical information and follow Safeway Couriers privacy and information-security policies.
Safeway Couriers maintains procedures for responding to spills, damaged packages, exposure incidents, and other transportation-related events.
Training records and applicable compliance documentation are maintained for personnel performing regulated medical courier services.
Safeway Couriers is committed to operating in accordance with applicable federal, state, and client-specific requirements governing medical courier transportation. Our compliance program incorporates healthcare privacy safeguards, bloodborne pathogen safety procedures, medical specimen handling protocols, chain-of-custody documentation, and applicable transportation requirements.
Compliance documentation, training records, insurance documentation, and operational procedures are available to qualified contracting organizations upon request.
Request Our Compliance PacketHealthcare Partners
Safeway Couriers understands that healthcare organizations need more than transportation. They need a courier partner with documented procedures, trained personnel, reliable communication, and accountability.
Our operational standards are designed to support the expectations of hospitals, laboratories, pharmacies, physician offices, clinics, nursing facilities, and other healthcare organizations.
